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Policies & Guarantees
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Privacy Policy
Data Collection
We collect only the necessary information to facilitate supply operations and communication, such as name, phone number, and shipping address, ensuring our products reach you with precision and professionalism.
Data Protection
We employ advanced encryption technologies to prevent unauthorized access to your information. Your data is stored in a secure digital environment subject to strict monitoring.
Information Sharing
Rawat Al-Sharq pledges not to sell, rent, or share your data with third parties for marketing purposes. We strictly maintain the confidentiality of all commercial transactions with our partners and wholesalers.
Terms & Conditions
Intellectual Property
All content on this website, including logos, designs, images, and text, is the exclusive property of Rawat Al-Sharq (Est. 2024). Reproduction or use without prior written consent is strictly prohibited.
Website Usage
By using this website, you confirm that you are of legal age and agree to use the site for lawful purposes only, refraining from any activities that may harm its technical integrity.
Pricing & Products
Rawat Al-Sharq strives to ensure the accuracy of product information and pricing. In the event of an unintentional pricing error, we reserve the right to correct the error or cancel the order after consulting the customer.
Limitation of Liability
We guarantee 100% authenticity of our products. However, we are not liable for any misuse of products outside the scope of the usage instructions provided with each item.
Return & Exchange Policy
1. General Conditions:
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Customers are entitled to exchange or return products within 3 days of receipt, provided the product is in its original condition, unopened, and in its original factory packaging.
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The original purchase invoice must be presented with any return or exchange request.
2. Non-Returnable Items (Health & Safety):
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In accordance with international health standards, beauty products, skincare, and fragrances cannot be returned or exchanged once the original seal is broken or the product is used, unless a manufacturing defect is proven.
3. Damaged or Incorrect Items:
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If you receive a damaged or incorrect product, Rawat Al-Sharq will cover all shipping and replacement costs to ensure the correct item reaches you promptly.
Our mission is to empower the Libyan beauty and perfume market by providing direct access to the finest international brands at factory prices, through a reliable and efficient supply chain that ensures your competitive edge.
Contact Information
+218 91 112 5656 +218 92 112 5656
+218 92 880 5933 +218 91 331 4400
Address: * Near Umm Al-Qura Mosque, Derna St., Ezdu North, Zliten - Libya
Email: * info@rawatalsharq.ly